In a survey of several hundred Luxe customers, over 95% said they would come back and recommend us to a friend.
Here are some of their unedited comments:
"Always a wonderful experience. I highly recommend coming to Luxe!"
"I will definitely be going back to Luxe Beauty Lounge. The customer service & treatment provided was exemplary; ideal in terms of customer service from booking the appointment, the warm welcome upon entering the establishment to the treatment itself. Very professional & friendly...couldn't ask for more."
"I love this spa. My manis and pedis always last longer than anywhere else Ive gotten them and the staff is fantastic. I have had friends get the facial as well and said it was heavenly."
"Such a wonderful little spot. Felt wonderful and pampered. Lovely."
"Amazing products used, therapist was professional and spa was clean and very welcoming. It was the perfect treatment for my winter feet."
"I had a fabulous treatment at LUXE! I had the Eminence Organic facial and it was lovely! My skin felt so much firmer following the treatment and would love to have this treatment more frequently. I am a Senior and wish I had started having these treatments sooner!"
"This is a great place! Small but the service is the best. I have been to Luxe 3 times now and I have never been disappointed."
"Awesome facial! So relaxing! I went into a complete state of bliss!! Thank you for such a treat!"
"Great little spot Warm and friendly staff My facial was incredible and loved that they use all natural products Would highly recommend this place."
"Just come and be prepared to be delighted with your experience. I had one of the best pedicures ever!"
"A blissful complete experience. The most relaxing & indulging evening. Everyone who loves sensual temptations should try this!"
"Cozy small place, really nice service, friendly personal. I love this place."
"Luxe was clean, and bright! I had one of the best pedicures I've had in a long time!"
"If you want to de-stress, try Luxe....top of the line facials and pedicures. I had both. Very happy. Small place, excellent care."
"Best facial I've ever received of my entire life! Thank you so so so much for this peaceful moment and for this radiant skin I just got!"
"The small and quiet location makes your experience more personal and individualized. Great location in Yaletown means shopping and good eats after the relaxing experience."
"Its amazing, I make the trip from Richmond! I love the Eminence Line of products they use. Simply the best!"
"Great place, amazing staff and terrific service! A peace of heaven on earth! Definitely worth trying and I'll be coming back no doubts!"
"Beautiful treatment. Therapist was well informed on product lines, highly skilled and super fun! Recommend EVERYONE pamper themselves to this experience. Jo :)"
"Luxe is a cute but elegant boutique spa tucked away in Yaletown. Easy access by car or transit. The Eminence products they used for my facial were organic, gentle for my highly sensitive skin, and the room was the perfect temperature and dimness. Laurence who did my service is super knowledgeable and patient, I could tell she was focused on my face and skin instead of just "getting the job done". She was lovely and this was the best facial I've ever had (and I have tried a number of places)."
"My mum and I both had Ice Cream pedis with Benita and my mum had an Ice Cream Manicure. Both were really fabulous. Spent a long time and were really easy to chat to. Awesome experience, we'll be back!"
"I had a wonderful pedi at Luxe, I would highly reccommend it to others and I will be coming back for sure :) Thank you! xo Andy"
"Very nice atmosphere and excellent facial... I am going back for a massage, Phyl"
"Great products & hygiene."
"Amazing service, amazing pedicure. The ladies were so nice. I was the only client in there at the time so she was so thorough and when she went over the hour appointment the other employee went down the street and paid my parking meter for me! Hands down best pedicure I have ever had. Highly recommended!!"
"It was a wonderful and relaxing pedicure. I'd definitely go back!"
"Fantastic - really great experience, and super nice down to earth staff who provide a great service!"
"Great Customer Service. Thank you."
"A wonderful experience. I don't remember the name of the lady who I received the treatment from, but she was a lovely person with amazing Swedish massage technique! A relaxing and rejuvenating experience!!"
"Great little hidden spa!"
"I loved my experience. Great place, will go back for sure. :)"
"Great service! Thanks a lot. Dana"
"The staff were very nice."
"Great colour -- exactly what I wanted! Thank you!"
"Thank you so much! I loved my pedi and paraffin is my new favorite thing. You girls were so sweet. See you again soon."
"Love the great service!"
"It smelled delicious!!! Everyone was nice and welcoming."
"Thanks for staying late for us and thanks for a lovely experience! We'll be back!"